Pinnacle welcomes Jeremy Biggerstaff as new Managing Director in its 30th year of business

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18th Dec 2023

Pinnacle, a leading provider of business management software solutions and Managed IT Services, is delighted to announce the appointment of Jeremy Biggerstaff as its new Managing Director.

The Senior Executive appointment comes as Pinnacle, now celebrating its 30th year of business, continues to realise ambitious plans for growth. The company recently acquired five businesses in a period of just 14 months, including Belfast-based Flint Studios – a web solutions and digital transformation software agency.

Jeremy Biggerstaff brings over 27 years of experience and expertise in the business management and software development industry, having held key leadership roles in renowned companies such as Flint Studios and UTV plc. He is also a Chartered member of the Institute of Directors. His extensive background positions him as a valuable asset to Pinnacle’s leadership team, especially as the company expands its service provision to include advanced web solutions and web integration to drive digital transformation and business automation for its customers.

The new Managing Director appointment coincides with the esteemed James Spencer, who has admirably served as managing director for 22 years, stepping back to focus on driving acquisitions. Expressing gratitude, Jeremy remarked, “Under James’ leadership, Pinnacle has achieved remarkable growth and expanded its operations significantly. Without his enormous contribution, Pinnacle would not be the thriving company it is today.”

Jeremy Biggerstaff further stated, “I feel privileged to be taking on the challenge of delivering our ambitious plans for further growth. Having formerly served as Business Development Manager at Pinnacle many years ago, this move feels like a return home at a very exciting time for the business.”

Acknowledging James Spencer’s continued involvement, Jeremy added, “While James is stepping back from his role as MD, we are delighted he will continue to offer Pinnacle the benefit of his experience by focusing on acquisitions”.

Ken Montgomery, Executive Chairman and Founder of Pinnacle, expressed his confidence in Jeremy’s appointment, saying, “Jeremy brings a wealth of experience and a deep understanding of our industry. His leadership skills and strategic vision align seamlessly with Pinnacle’s commitment to its people as well as delivering quality business management software solutions that transform our customers’ performance.

We are confident that under Jeremy’s guidance, coupled with well-established and talented board of directors, will elevate a great company together. We extend our gratitude to James Spencer for his exceptional leadership and look forward to the exciting chapter that Jeremy will lead us into.”

Pinnacle, with a workforce of over 200 employees across the UK and Ireland, specialises in providing Cloud-based Enterprise Resource Planning (ERP) and accounting software solutions along with Managed IT Services. The company’s recent acquisitions of web development, integration and hosting expertise fortifies its position as a one-stop-shop for end-to-end digital transformation services.

“I am honoured to join Pinnacle and lead the company into its next phase of growth,” said Jeremy Biggerstaff. “I am excited to collaborate with the talented team at Pinnacle to further strengthen our market position, drive innovation, and deliver exceptional solutions to our customers. I am grateful for the trust placed in me, and I look forward to working closely with our team, customers, and partners to achieve new heights of success.”

Earlier this year, Pinnacle marked its 30th anniversary with a celebratory 2-day inclusive event in Portugal, bringing together colleagues from its eight UK office hubs. The event not only focused on team building and employee wellbeing activities but also saw the relaunch of Pinnacle’s ‘Future 5 Vision,’ refining the company’s Vision, Mission, and Values.


For more information on Pinnacle, please visit