The Power Platform is a suite of Microsoft tools (Power BI, Power Apps, Power Automate, and Power Virtual Agents) designed to empower individuals and organisations to analyse data, build custom applications, automate workflows, and create intelligent chatbots without extensive coding expertise.

Please note, Power BI is not covered on this course.  We offer a separate 2-day Introduction to Power BI Desktop course.

Course Objectives

This 1 Day course covers the essential skills needed to begin using the Power Platform suite of Microsoft tools (Power BI, Power Apps, Power Automate, and Power Virtual Agents).  Please note, Power BI is not covered on this course.

The course will teach you how to use Power Automate to automate workflows and tasks, enabling users to create automated workflows through a visual interface, connecting various systems and triggering actions based on pre-defined conditions.  You will also learn how to use Power Apps to connect to various data sources to build custom business applications without extensive coding knowledge, as well as Power Virtual Agents to build a chatbot that can be using internally, to automate internal processes and assist with common enquiries and externally, deployed on websites, social media platforms, message apps, answer frequently asked questions and provide personalised support.


This course is for beginners and will focus on Power Apps, Power Automate, and Power Virtual Agents within the Power Platform suite of Microsoft tools.


1 Day


Basic knowledge of Microsoft Office and Excel would be advantageous.


Users will need to have access to:

  1. Power Automate (Online): This should be free as part of the 365 license.
  2. Power Virtual Agents (called Microsoft Copilot studio within Microsoft Teams as an App): This should be free as part of the 365 license.
  3. Power Apps (Online):  This should be free as part of the 365 license.

Course Content

Welcome and Introduction

  • Overview of the day
  • Introduction to Microsoft Power Platform
  • Key components: Power BI, Power Apps, Power Automate, and Power Virtual Agents

Power Automate Fundamentals

  • Introduction to Power Automate
  • Understanding flows: Automated, Button, Scheduled, and Business Process Flows
  • Key concepts: Triggers, Actions, Conditions, and Loops

Building Automated Flows with Power Automate

  • Hands-on Lab: Creating a flow to automate an approval process with email notifications
  • Integrating SMS and Teams for approvals and notifications
  • Best practices for designing and optimizing flows

Introduction to Power Virtual Agents

  • Overview of Power Virtual Agents
  • Building IT & HR bots: Use cases and scenarios
  • Hands-on Lab: Creating your first bot

Advanced Topics in Power Virtual Agents

  • Integrating bots with Power Automate for enhanced workflows
  • Adding complex decision-making capabilities
  • Customising and extending bots with Azure services

Building Apps with Power Apps

  • Introduction to Power Apps and its components: Canvas apps, Model-driven apps, and Portals
  • Hands-on Lab: Building a Construction Progress Tracker in Power Apps
    • Setting up your data model
    • Designing the user interface
    • Implementing logic and validation
    • Testing and deployment

Discounted Cost to Chamber Members = £295 per person + vat

Please register your interest by emailing