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daa Statement In Response To SIPTU Threat of Industrial Action at Dublin Airport

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Dublin Airport

26th Sep 2022

daa employees had their pay transferred to their respective accounts on this fortnight’s scheduled ‘pay day’ of Wednesday (September 21, 2022) albeit a little later in the day than normal. As soon as we became aware there was an issue with the bank transfer, we immediately informed all 3,000+ employees and their trade union representatives and we worked with our bank to ensure payments would still be made to staff that same day. We kept everyone fully informed on progress on Wednesday and personally spoke to any colleagues who might not receive payment into a non-Irish financial institution until the next day. daa Management has already apologised to staff for any unnecessary stress or inconvenience this temporary delay may have caused.


This issue was completely separate to an issue with daa’s third-party time and attendance provider, Kronos, which was impacted by a cyber-attack to the MyTime software platform in December 2021. As a consequence of that cyber-attack, daa’s complex time and attendance system for a 24 hour, 365 days of the year operation, was unavailable for 14 weeks until the MyTime system was restored. All Kronos customers worldwide experienced similar outages.  


Management has been in regular and frequent contact with all our trade union partners as we worked through the issues caused by that outage and the resultant manual processes that were necessarily put in place at a time of rapidly accelerated international travel with hundreds of new employees joining the business as a result. daa has acknowledged the concerns with payroll that SIPTU has raised on behalf of its members and we call on them to withdraw the unnecessary threat of industrial action and to continue to engage with us to resolve the issues within our agreed dispute resolution procedures.  

This matter has been and remains a top priority for both the daa Board of Directors and Executive Team who are fully committed to resolving any outstanding issues.