Mastering the Sales Process
Is your business prepared for the ‘new world’ sales environment? This technical sales series has been created to help participants take a fresh look at the selling process in the context of a new and unknown business backdrop.
Developed by NI Chamber and delivered online by Aidan McGrath at Acumensis, ‘Mastering the Sales Process’ is a set of 5 modules covering every stage in the sales process from developing an effective value proposition and lead generation to understanding your buyer and converting the sale.
Module 1 – How sales is changing
Selling in the Lockdown world
Why old-style selling doesn’t work
Objection handling and Closing demystified
The core sales principle
Put the customer first
Compelling need <> credible solution <> perceived value
Articulating your Value Proposition
Pain or Gain?
The difference between B2C and B2B sales
Choosing the right Sales Process
Module 2 – Lead generation
Lead generation
Inbound marketing:
Outbound marketing (using Linkedin)
New roles and functions
Introduction to Qualification
Lead qualification
Opportunity Assessment
Module 3 – Developing a compelling proposition
What is the consultative approach to selling?
Your role vs your objective
The correct mindset
Extending your Value Proposition
Features <> Benefits <> Problems/Needs/Opportunity
Developing the consultative approach to selling
Questioning skills – turning problems into compelling needs
The SPECS technique: Situation > Problem > Effect > Cost > Solution
Module 4 – Influencing the sale
Account Entry
Getting to the decision maker
Getting Commitment
Buyer Types
Managing and influencing the Decision Criteria
The power of Questions
Module 5 – Understanding the buyer
The Sales Cycle vs the Buying Cycle
Understanding why and how organisations buy
Buyer enablement
Developing your sales tools to facilitate the buying process
Understanding different buyers
Objective and subjective motives
Pipeline management – the sales funnel
The link between Prospecting, Qualification and Negotiation
Closing the sale, decision signals, getting commitment.
‘Mastering the Sales Process’ will be delivered digitally through online presentations and pre reading. Participants will also have access to a document and reports library and a reading list. The programme will be delivered in 5 short, sharp sessions (1.5 hours) weekly over a 5 week period to allow participants to understand the key concepts in a cost and time efficient manner.
The course will be delivered over 5 weekly modules, 9am – 10.30am on the following dates:
- Module 1: Friday 18 September 2020
- Module 2: Friday 25 September 2020
- Module 3: Friday 2 October 2020
- Module 4: Friday 9 October 2020
- Module 5: Friday 16 October 2020
Participants can choose to complete the full course or select individual modules.
Member cost: £150 per module / £600 for 5 modules
Non-Member cost: £200 per module / £850 for 5 modules
To register your interest in the course or individual modules, please contact Catherine.Crilly@northernirelandchamber.com