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Pitchbooking’s Digital Sports Facility Platform Revolutionises Council Booking Systems Nationwide

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ProfileTree

5th Mar 2025

Pitchbooking, the revolutionary sports facility management platform and official partner of the Irish FA announces the continued expansion of its council partnerships programme, welcoming Lisburn & Castlereagh City Council (LCCC) as its latest public sector client. This partnership marks another milestone in Pitchbooking’s mission to modernise sports facility management across the United Kingdom and Ireland.

Digital Transformation in Local Government

The public sector faces unprecedented challenges in maximising the utilisation of sports facilities whilst managing reduced budgets and increased community demands. Pitchbooking’s comprehensive management solution delivers transformative benefits to councils through automated booking processes, integrated payment systems, and streamlined facility management.

Operational Excellence

The platform’s innovative approach to facility management delivers significant operational improvements through automated booking confirmations, elimination of double bookings, real-time facility availability updates, and efficient seasonal booking management. Case studies have shown that facilities using Pitchbooking’s system have achieved substantial increases in online bookings and meaningful reductions in operational costs.

Financial Benefits 

Councils using Pitchbooking’s platform benefit from optimised facility utilisation, streamlined operational processes, and comprehensive financial reporting. The system enables flexible pricing models for peak and off-peak times, supports various payment methods, including direct debit for regular users, and provides detailed usage reports for informed decision-making.

Community Engagement 

Through its innovative platform, Pitchbooking enables unprecedented access to community sports facilities. The System operates round-the-clock, allowing residents to book facilities at their convenience through an intuitive, mobile-responsive interface. This enhanced accessibility has proven instrumental in supporting local sports, development initiatives and increasing participation rates across all demographics.

Implementation Success

The latest partnership with LCCC exemplifies Pitchbooking’s proven implementation methodology. The platform will manage an extensive network of facilities, including Billy Neill MBE Country Park, Wallace Park, and Hydebank Playing Fields, joining successful deployments at Armagh, Banbridge & Craigavon Council and Antrim & Newtownabbey Council.

Matt Mallon, LCCC Account Manager at Pitchbooking, shares his perspective: “Having grown up in the area and played on many of these facilities myself, I understand the vital role they play in community wellbeing. Our platform transforms how councils manage these essential assets, ensuring they’re accessible to everyone whilst operating at peak efficiency. The enthusiasm from LCCC’s team has been remarkable, demonstrating their commitment to modernising service delivery.”

Chair of Lisburn & Castlereagh City Council’s Communities and Wellbeing Committee, Jonathan Craig, said: “We are delighted to start working with Pitchbooking which simplifies the booking and payment of sports facilities for residents and provides a better management tool for our staff.

“We’re confident it will help maximise the use of our facilities and enhance customer experience making it easier than ever to both book facilities and manage our programmes across the council area.”

“The company’s innovative booking solution has been invaluable in helping us expand the reach and impact of these programmes, allowing more young players and families to experience the joy of sport across Northern Ireland.”

Technical Innovation 

Pitchbooking’s platform incorporates cutting-edge features designed specifically for council requirements. The system’s advanced management tools provide customisable booking rules and policies supported by automated confirmation and reminder systems. Integrated payment processing ensures secure transactions, while comprehensive audit trails maintain transparency and accountability.

The user experience is enhanced through custom-branded booking portals that maintain council identity while providing an intuitive, mobile-first interface. The platform’s integration capabilities ensure a seamless connection with existing council systems through API connectivity and single sign-on options, while robust data export functionality supports comprehensive reporting requirements.

Implementation and Support 

Pitchbooking’s commitment to client success extends beyond software delivery. Each council partnership begins with dedicated project management and comprehensive staff training programmes. Ongoing technical support ensures system reliability, while regular updates introduce new features and capabilities. Performance monitoring and a continuous improvement programme help councils achieve optimal results from their digital transformation investment.

Future Development 

Looking ahead, Pitchbooking continues to invest in platform development. Upcoming features will include enhanced analytics dashboards for deeper insights into facility usage patterns, advanced maintenance scheduling capabilities, and expanded reporting tools. Improvements to user communication systems and mobile applications will further enhance the booking experience, while new payment integrations will offer greater flexibility for users and administrators alike.

https://www.youtube.com/watch?v=g6ljmDZiK8A 

About Pitchbooking 

Pitchbooking revolutionises sports facility management through innovative digital solutions, serving diverse clients throughout the UK and Ireland. The platform currently supports over 3,000 sports facilities across the UK, Ireland and beyond. As an official partner of the Irish FA, Pitchbooking provides comprehensive solutions for managing sports facilities and events, including online booking, payment processing, marketing tools, operations management, and analytics capabilities. The company maintains comprehensive support coverage across the nation, ensuring clients receive prompt assistance whenever needed.

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