Click Energy has joined the Utility Regulator, Police Service of Northern Ireland and other energy and water companies in renewing their support of the Quick Check 101 scheme, which aims to provide protection for Northern Ireland consumers.
Quick Check 101 is a scheme designed to protect households against bogus callers. Under the scheme, residents can phone 101, the police non-emergency number, to check the identity of callers to their home who claim to represent an electricity or gas supplier, energy network company or NI Water.
First launched in 2018, the scheme has continued to grow, and now includes all energy and water network companies and electricity and gas suppliers.
John French, Chief Executive of the Utility Regulator said: “Most people who call at your door are genuine, but unfortunately, some are not. Bogus callers are people who call at your home pretending to be from an organisation in order to trick their way into your home and steal from you. Protecting consumers is at the heart of what the Utility Regulator does, and we want consumers to feel empowered and confident in dealing with people who call at their door. We are delighted that the Quick Check scheme continues to be supported by the energy and water industry to help people feel safer in their homes. This scheme compliments the good work already being carried out by energy and water companies to tackle bogus callers.”
Inspector Cairns from the Police Service of Northern Ireland’s (PSNI) Contact Management Centre said: “The Quick Check scheme provides reassurance to members of the public about callers to their door claiming to be from an energy or water company. Anyone who wishes to check the identity of someone who says they are calling on the pretext of inspecting gas, electricity or water supplies, can call the police on the non-emergency 101 number, then press option two, to verify their identity. Your call will be answered by a trained police call handler who will take the details of the company which the caller claims to be working for. The call handler will then contact the utility company to determine whether the caller is genuine. I would encourage members of the public to follow our advice when dealing with unexpected visitors to their home.”
Andy Porter, Managing Director at Click Energy: “Click Energy is proud to support the Quick Check 101 service, which is an invaluable tool for offering reassurance and keeping the public safe from potential bogus callers this winter. Everyone has the right to feel secure in their home, and this service empowers our customers to confidently check the credentials of anyone at their door, genuine or otherwise. Always insist on proper identification, and if in doubt, use the Quick Check 101 service.”
For more information, visit: https://www.uregni.gov.uk/news-centre/quick-check-101-ni-organisations-pledge-renewed-support-scheme-protects-local-residents
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