Case Study: PayEscape and Boojum
24th Sep 2026
Supporting payroll for a fast-growing food brand with confidence, consistency and real human support
About Boojum
Boojum is a fast-growing Mexican food brand with sites across Northern Ireland, Great Britain and Ireland. With ongoing expansion, multiple PAYEs and a large hourly-paid workforce, payroll accuracy and reliability are critical to keeping operations running smoothly.
Hayley, who manages payroll at Boojum, has been with the business for almost a decade and oversees payroll as a standalone function – making dependable systems and fast support absolutely essential.
The challenge
As Boojum expanded, so did the complexity of its payroll setup. Over time, the business accumulated multiple PAYEs across different regions, creating a more fragmented payroll structure that required careful management and oversight.
With growth continuing across GB and Ireland, Boojum needed a payroll provider that could:
- Support multiple PAYEs across jurisdictions
- Scale easily as new companies and locations were added
- Reduce risk by keeping each company separate
- Provide fast, reliable support when queries arose
Crucially, payroll had to “just work” – without becoming a weekly source of stress.
The solution
PayEscape has supported Boojum’s payroll operations for many years, providing consistent payroll services across Northern Ireland, GB and Ireland.
As new PAYEs were added, PayEscape made the process simple and repeatable, using existing setups as a foundation to streamline implementation.
“It was pretty straightforward. Everything was already set up in the portal with the other systems, so bringing new companies on was really easy – almost copy and paste.”
More recently, Boojum has been consolidating its payroll structure, moving from 16 PAYEs down to five, creating a more manageable setup while maintaining employee numbers and compliance.
The results
With PayEscape, Boojum benefits from a payroll service that supports both day-to-day accuracy and long-term growth.
Key benefits include:
Straightforward payroll management
Even with larger employee numbers, payroll runs smoothly week after week, giving Hayley confidence that everything is calculated correctly and on time.
Fast, human support when it matters
Payroll queries are rare – but when something unusual crops up, help is immediate.
“I get to speak to somebody straight away, and they sort it out straight away. It’s all pretty immediate and wonderful.”
A team that knows the business
Rather than speaking to a different person each time, Boojum benefits from a dedicated team approach.
“They know my name, they recognise my voice, and they know the company. Whether I speak to one person or another, they just sort it.”
Confidence during growth and change
As Boojum continues to open new locations and restructure payroll entities, PayEscape provides continuity and reassurance, even during periods of rapid expansion.
Reduced stress for a one-person payroll function
With payroll handled reliably and support always available, Hayley can focus on running payroll efficiently without constant firefighting.
Why PayEscape
For Boojum, the standout difference isn’t just the software – it’s the people behind it.
“Everybody I speak to in PayEscape is fantastic. Professional, knowledgeable, super friendly. I honestly think they’re wonderful.”
As Boojum continues to grow across the UK and Ireland, PayEscape remains a trusted payroll partner – delivering reliability, responsiveness and a genuinely personal service.
For more information visit https://www.payescape.com/
