Ticket Quantity:
Subtotal: £0
Booking Deadline: 23 June 2026
Strong customer relationships are built through consistent engagement at every stage of the customer journey, from first contact through to long term loyalty.
Salesforce’s Lead Account Solution Engineer, Connor Ebbs, and SMB Sales Leader Ireland, Niamh McArdle, will examine how businesses can identify and qualify leads, improve conversion rates, and create a smoother path from prospect to customer.
The session will also look at how sales, marketing, and customer service teams can work together to deliver a better customer experience, while considering the role AI and automation can play in reducing manual tasks and improving efficiency.
Attendees will leave with ideas to help strengthen customer relationships, improve collaboration across teams, and support business growth.
Contact events@northernirelandchamber.com if you need help registering for this event.