Wed 28th Jan 2015
Concentrix President addresses Growing Something Brilliant Leadership Series

BELFAST, NORTHERN IRELAND – 28 January 2015 – Chris Caldwell, President of Concentrix Corporation, addressed over 150 members of the Northern Ireland business community yesterday as part of the “Growing Something Brilliant” Leadership Series. The series is hosted by the Northern Ireland Chamber of Commerce and Industry (NI Chamber), in partnership with Ulster Bank.
At the January 27 event, hosted at the Ulster Museum in Belfast, Ann McGregor, Chief Executive of NI Chamber, said leadership can dramatically improve growth opportunities for businesses, helping to boost productivity, performance and ultimately profit.
“Effective leaders adopt strategies and techniques which allow their companies to take the lead in a market,” said Ms McGregor. “There is always a need for quality leadership. We hope that firms will be inspired by the example of Concentrix, which is renowned as one of Northern Ireland’s biggest exporters of services.”
Andy Mills, Regional Director for Business Banking NI at Ulster Bank, said: “We’re very pleased to partner with the Northern Ireland Chamber for this Leadership series because we see how effective leadership can help businesses thrive. If we are to encourage ambition, innovation and entrepreneurship in our economy then we need to invest in and support the development of our local business leaders.”
In 2014, Concentrix grew to over $1.1 billion and added more than 10,000 staff. Concentrix now has 54,000-plus people in 70 locations across 24 countries.
“We’ve had explosive growth in Belfast,” Mr Caldwell said, “thanks in part to the Chamber and the business community here.” Mr Caldwell noted that the company now employs approximately 1,800 people in four Northern Ireland locations and plans to open a new delivery center this year. That facility, in Belfast’s Maysfield Leisure Centre, could bring approximately 1,000 new jobs to the area right away.
“We’re a holistic partner to our clients, and a high-value business services company,” said Mr Caldwell. “We’ve got a great foothold in Northern Ireland, and we’ll continue to invest in technologists, software developers, and contact center staff from this area, because the workforce is perfectly matched with our needs.”
“One company, one team, one Concentrix,” said Mr Caldwell. “This is how we think of our company, and that philosophy is how we are driving our transformation—through our entire staff. All of us work toward our common goal of putting our clients first, to differentiate them in their marketplace. We work as one unit, regardless of country, department or functional reporting structure.”
The breakfast is the latest in a series of events under NI Chamber’s ‘Growing Something Brilliant’ campaign, an ongoing initiative that showcases the great businesses in Northern Ireland and inspires more businesses to accelerate their growth.